Contact
Let's Talk Food
The short answer
Whether you found a mistake in a regional name (please tell us), grow a millet we should know about, or just have a question about a product, this is the door. We read everything and we answer like humans.
Last reviewed:
How to reach us
Use the form below and choose the closest topic; it routes your message to the right person. Customer support covers orders and products. Food & ingredient discoveries are for names, uses and corrections. Farmers & producers is for sourcing conversations. Collaborations covers research, retail and media.
What to expect
We aim to reply within two working days. Corrections to food information are our favourite mails, if we are wrong, we fix the page and say so. [ADD OFFICIAL SUPPORT EMAIL AND PHONE]
Before you write
Product questions: our first products are demonstration listings with placeholder labels, the honest answer to 'when can I buy?' is 'when the label data is real'. Corrections: include the name, language or source you're working from so we can verify quickly. Sourcing: tell us the crop, the region and the rough scale, every serious farmer and producer enquiry gets a reply.
Frequently asked questions
Where do I report an error in food information?+
Choose 'Food & ingredient discoveries' in the form. Please include the name, region or source you're working from, it helps us verify faster.
I'm a farmer or producer. How do we work together?+
Choose 'Farmers & producers' and tell us what you grow, where, and at what scale. We respond to every serious sourcing enquiry.